This document is an electronic record under the Information Technology Act, 2000 (“IT Act”) and applicable rules. It is published in accordance with the Consumer Protection (E-Commerce) Rules, 2020 and other applicable laws that require the publication of Terms and Conditions, Privacy Policy, and related policies governing the use of this website.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
Please read these Terms and Conditions (“T&C”) carefully before using www.mandalore.in (“Website”, “Platform”, “Company”, “we”, “us”, or “our”).
By accessing or using the Website, you (“User”, “you”, or “your”) agree to be bound by these Terms. If you do not agree with any part of the Terms, please refrain from using the Website.
We reserve the right to revise, modify, or update these Terms at any time without prior notice.
Any changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms. Users are advised to review this page periodically.
Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.
By using the Website, you consent to such collection and use in accordance with the Privacy Policy.
Mandalore is a skincare brand offering products such as face wash, face serum, sunscreen, and related personal care products (“Products”).
All Products sold on the Website are intended for personal use only and are not meant for resale or commercial distribution.
Product descriptions, pricing, packaging, availability, and offers may be modified at any time without notice. While we strive for accuracy, occasional errors or omissions may occur. Product images are for representation purposes only and actual products may vary slightly.
We reserve the right to limit or cancel quantities purchased per order if misuse or unfair practices are suspected.
All content on this Website, including but not limited to brand name, logos, product designs, packaging designs, graphics, text, images, and layout, are the exclusive intellectual property of Mandalore Enterprises.
You are strictly prohibited from copying, reproducing, modifying, imitating, distributing, or misusing our designs, branding, packaging, or creative assets in any form without prior written consent. Any such unauthorized use may result in legal action under applicable intellectual property laws.
All prices displayed on the Website are inclusive of applicable taxes unless otherwise mentioned. Any additional charges such as shipping fees, if applicable, will be clearly displayed at checkout.
You may be required to provide personal information or create an account to place an order. You are responsible for maintaining the confidentiality of your account details and all activities carried out under your account.
We reserve the right to suspend or terminate accounts found to be in violation of these Terms.
You agree not to:
Use the Website for unlawful, fraudulent, or harmful activities
Upload or transmit malicious software, viruses, or harmful code
Attempt unauthorized access to the Website or its systems
Misuse content, designs, or product information
Use automated tools or bots to extract data
We reserve the right to restrict or terminate access if any misconduct is identified.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes only.
We accept secure online payments through credit/debit cards, UPI, net banking, wallets, and other supported payment gateways.
All transactions are processed through secure third-party payment service providers.
Returns or exchanges are accepted only in cases where a damaged, leaking, or incorrect product is received.
Customers must notify us within 5 days of delivery
Requests must be sent to mandalore.info@gmail.com along with order details and supporting images
Replacement or refund will be processed after verification
Due to hygiene and safety reasons, opened, used, or tampered products are not eligible for return or exchange, unless found defective upon delivery.
Products damaged due to misuse, improper storage, or negligence are not eligible for replacement or refund.
We currently deliver across India.
Orders are generally dispatched within 24–48 hours and delivered within 5–7 business days, depending on location and courier service.
Delivery timelines may vary due to factors beyond our control such as logistics delays, weather conditions, or regional restrictions.
All Products and Website services are provided on an “as is” and “as available” basis.
We do not make any warranties, express or implied, including fitness for a particular purpose, uninterrupted availability, or error-free content.
Individual results may vary based on skin type, usage, and other factors. Users are advised to conduct a patch test before using skincare products.
To the maximum extent permitted by law, Mandalore Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from:
Use or inability to use the Website or Products
Unauthorized access to personal data
Delays, errors, or interruptions in service
Our total liability shall not exceed the amount paid by the user for the Product purchased.
You agree to indemnify and hold harmless Mandalore Enterprises, its owners, employees, and affiliates from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of the Website or Products.
We reserve the right to suspend or terminate access to the Website without prior notice if these Terms are violated.
Termination does not affect any obligations or liabilities incurred prior to termination.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Karnal, Haryana.
We shall not be held responsible for delays or failure in performance due to events beyond reasonable control, including natural disasters, strikes, pandemics, government actions, or supply chain disruptions.
For any queries, support, or concerns regarding these Terms or orders, please contact:
Mandalore Enterprises
SCO 375, Mugal Canal,
Karnal, Haryana – 132001
📧 Email: mandalore.info@gmail.com
🌐 Website: www.mandalore.in